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Below are 10 of the most common FACTS and FICTION about Steinway and Sons pianos.

Steinway started as a German company.

FALSE: Steinway began in New York by German immigrants. Later they opened a factory in Hamburg, Germany. Today Steinway pianos are manufactured in both New York and Hamburg.

Steinway was owned by CBS in the 1960’s and 1970’s.

TRUE: Steinway was owned by CBS in the 1960’s and 1970’s. Many people agree that the quality of manufacturing was generally lower during this period of time.

Boston is a lower line piano made by Steinway.

FALSE: Boston is a stencil piano. The name was invented by Steinway to sell pianos through the Steinway dealer network with pianos manufactured by Kawai.

In the early part of the 20th century, Steinway and Sons treated action parts in a way that made them seize up years later.

TRUE: Steinways from the early part of the 20th century often suffer from a condition known as verdigris. The treatment which was thought to avoid corrosion on action parts caused action parts to seize up and require extensive restoration.

Steinway used Teflon in their actions so they wouldn’t wear out.

TRUE: During the CBS period of ownership in the 1960’s and 1970’s and even into the early 1980’s, Steinway experimented with utilizing Teflon instead of the usual felt bushings in their actions. Most technicians found it difficult to deal with clicking noises that resulted over time.

A Steinway 7-foot piano is actually 6 feet 10 1/2 inches.

TRUE: Steinway 7 foot pianos are an inch and a half short of 7 feet. The 9 foot concert grand is also an inch under 9 feet.

All currently produced Steinways have the Accelerated action.

FALSE: New York made Steinways have Accelerated actions. However, Hamburg produced Steinway pianos utilize actions made by Renner and do not employ the Accelerated actions.

A new Steinway direct from the factory is more refined than a Yamaha from the factory.

FALSE: New out of the box, a Yamaha is far more refined than a Steinway. Steinway pianos come to dealers in an unrefined state. It is up to the dealer to have extensive regulation, voicing, tuning and other adjustments to get the pianos playing on a high level.

Used Steinways represent an excellent value in a high quality used piano.

FALSE: While a good used Steinway piano may be a better investment than a new Steinway, there is a premium you must pay on a Steinway piano compared to comparable pianos from other top tier manufacturers because of the recognition of the name.

Steinway is the number 1 selling American made piano.

TRUE: There were only 1600 pianos produced in the United States last year and Steinway produced over 1000 of them.

So What Are the Best Piano Brands?

The country of origin is often the best indicator of the quality of pianos. Since piano production began in Germany and the United States, these represent the very best piano brands.

The United States only has 3 manufacturers left although there used to be hundreds of piano companies building in America. Today we have only:

Steinway

1. Steinway is the best piano in the world:
There are a handful of piano companies which make pianos equal in quality to Steinway. (For example: Bösendorfer, Bechstein, Fazioli, Blüthner and Mason & Hamlin are all top notch pianos with rich histories.) In fact, if you look in the latest supplement to “The Piano Book”, by Larry Fine, New York made Steinway pianos are rated in the 3rd rank of pianos according to manufacturing quality. So why is Steinway recognized as the undisputed leader? In a word: marketing. Just as Microsoft dominates computer software because of aggressive licensing arrangements, John Steinway helped propel Steinway & Sons to its market dominance through exclusive artist contracts and favorable institutional arrangements.

2. Steinway pianos that have Teflon bushings in the action should always be avoided:
There are some pianos from the period that Steinway was owned by CBS in which Teflon was used in place of the felt bushings in the action. Some of these pianos exhibit problems. However, the issues are not nearly as severe as the problems of Steinways from decades earlier suffering from verdigris (a condition of gumming up of action parts as a result of having them dipped in paraffin oil when manufactured). One of the biggest problems with Teflon action parts is that few technicians know how to deal with them properly. Usually they can work fine unless there is a major change in climate.

3. Steinway upright pianos aren’t very good:
Here Steinway is getting a bum rap! While one could argue that Mason & Hamlin upright pianos and some of the extinct American companies from years ago produced superior upright pianos, Steinway uprights are by no means sub-par pianos. The fact that they don’t measure up to their grand pianos is the nature of uprights compared to grands.

4. Boston and Essex pianos are as close as you can get to a Steinway in a lower price range:
This is a beautiful myth created by Steinway to sell more than the 2,500 or so pianos that Steinway produces. These stencil brands are rebadged Kawais made in Japan, and Pearl Rivers made in China. No company ever OEM’s higher quality instruments to competitors! And the buyer must pay a premium since 2 companies have to make money on the sale. You are better off buying a Kawai or Pearl River directly from the manufacturer. Or better yet, search out a high quality, used American piano other than Steinway since the Steinway name has a price premium attached to it.

5. New York Steinways can’t compare to Hamburg produced Steinways:
Just as there is a mystique to the Steinway name, there is romance to the Hamburg Steinway name. Perhaps there is more consistency from era to era in the German manufactured Steinways. However, a great Steinway is a great Steinway and there are phenomenal instruments from both factories.